OpenServicesEuropeanSME-friendlyOpen

Flexible workers (EA)

Open Universiteit · Open · 1 lots · 423615
Type
Services
79620000 · Personnel agency servi
Estimated value
€ 4,00M
estimated
To deadline
1d
Jun 17, 2026 · 14:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Promising — consider biddingconfidence high

Framework agreement for the supply of flexible workers (phase A and B) for the Open Universiteit with an initial duration of three years and a maximum duration of six years. The focus is on administrative and facility functions with a strong emphasis on quality and unburdening.

Services · Open · European procedure · SME-friendly

SME-friendlyEuropean
Contracting authority
North Holland
Contract type
Services
Open
Estimated value
€4,000,000
estimated value
Submission deadline
June 17, 2026
14:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Personnel agency services, including temporary staff
Location
Hilversum, North Holland
CharacteristicsCPV 79ServicesSME-friendlyEU tenderTemporary workersFlexible workersOn-call workers

01What is being requested

The assignment concerns the supply of flexible workers (phase A and phase B) for support, secretarial, administrative, and facility functions up to and including job scale 9. The framework agreement has a duration of three (3) years with the possibility of three (3) option years (maximum duration 3+1+1+1). The expected annual procurement volume is approximately €500,000 (excl. VAT).

The objective of the tender is to conclude a framework agreement with one (1) contractor for the supply of flexible workers for the benefit of the OU, in accordance with the provisions set forth in this specification.

79620000€ 4,00MServices
1Flexible workers (EA)€4,000,000

02Strategic insight

Strategic insight · AI analysis
Focus strongly on the quality score, as this carries the heaviest weight in the award at 70%. Ensure an extremely detailed conversion factor and substantiation in the pricing sheet, as this is the sole basis for the price assessment. Explicitly demonstrate in the quality documents how the unburdening of the OU (particularly administratively) is realized and how national coverage is guaranteed.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 6
National coverage: The contractor must guarantee that the service provision is ensured at all national study centers of the OU.Important
Conversion factor: The quoted conversion factor for flexible workers with guaranteed hours includes only the components as specified in the pricing sheet and may not be indexed.Important
Implementation costs: Both the phasing-in costs at the start and the phasing-out costs at the end of the contract are entirely for the account of the bidder.Important
Replacement: The contractor is responsible for the replacement of a flexible worker if they no longer meet the specified competencies, tasks, or attitude/behavior.Important
Takeover: The OU assumes the possibility to take over a flexible worker free of charge after 1,040 hours.Important
Provision speed: A requirement applies that 80% of requests are provided within 3 to 5 working days and the remaining 20% within 10 working days.Important

04Can I take part?

Other · 3
Bidder must accept all requirements digitally; failure to meet a 'knock-out criterion' leads to exclusion.Other
Membership of and working according to the conditions of the industry organization ABU (Algemene Bond Uitzendorganisaties).Other
Possession of all necessary legal permits for the services to be provided.Other

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria weighting

Price 30%Quality 70%
Homogeneous unit (%) · sum 100% · gate passed

07Value in context

€4,000,000

08Likely competitors

#Likely bidderFitWins
1Maandag Interim Professionals B.V.SME100387×
2Daan B.V.SME100154×
3Randstad Uitzendbureau b.v.SME100135×
4Driessen B.V.SME10097×
5Tempo Team Group B.V.SME10066×
6Eiffel B.V.SME10053×

09Tender documents

Beoordeling van de inschrijvingen.pdfpdfMay 6, 2026 · 66 KB
Beoordeling bewijs- en andere stukken voorgenomen begunstigde.pdfpdfMay 6, 2026 · 32 KB
Beoordeling gunningscriteria.pdfpdfMay 6, 2026 · 47 KB
U2026-3406 Aanbesteding 2026 Flexkrachten Bijlage B.2 Referentieprojecten 280426.docxdocxMay 6, 2026 · 151 KB
Definities.pdfpdfMay 6, 2026 · 42 KB
Bestek.pdfpdfMay 6, 2026 · 103 KB
U2026-3406 Aanbesteding 2026 Flexkrachten Bijlage D.1 Concept raamovereenkomst 010526.docxdocxMay 6, 2026 · 192 KB
Aanbestedingsprocedure.pdfpdfMay 6, 2026 · 72 KB
U2026-3406 Aanbesteding 2026 Flexkrachten Bijlage A.3 Gelijkwaardig Belonen 280426.pdfpdfMay 6, 2026 · 726 KB
U2026-3406 Aanbesteding 2026 Flexkrachten Bijlage B.4 Beoordelingsblad 280426.docxdocxMay 6, 2026 · 160 KB
Beschrijving.pdfpdfMay 6, 2026 · 26 KB
Aanbestedende dienst en opdracht.pdfpdfMay 6, 2026 · 31 KB

10Legal themes that may be relevant here

11Frequently asked questions

What is the expected duration of the framework agreement?
The agreement has an initial duration of three years and is expected to start on 1 September 2026. The agreement can be extended three times with one option year each, allowing for a maximum duration of 6 years.
For which functions can flexible workers be deployed?
The emphasis is on support, secretarial, administrative, and facility functions up to job scale 9. Deployment for other functions and scales is possible, as is the deployment of on-call workers without guaranteed hours.
Which activities fall outside the scope of this assignment?
Specialist functions from job scale 10 onwards (such as IT, marketing, teachers, and financial specialists) and the hiring of IT personnel are not part of this assignment. Secondment in phase C is also not performed.
What are the responsibilities of the contractor during hiring?
The assignment concerns the hiring of flexible workers in phase A and phase B. The contractor is responsible for recruitment and selection, as well as the full contractual and administrative handling of the flexible worker.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
€ 4,0 mln

Gegunde waarden in CPV 79 · diensten n=4949