OpenServicesEuropeanOpen

Facilities Reservation Solution

Werkorganisatie HLT Samen · Open · 1 lots · 421842
Type
Services
72200000 · Software programming a
Estimated value
Not published
To deadline
29d
Jul 15, 2026 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

This tender concerns the delivery of a facilities reservation solution for the work organization HLTsamen. The assignment includes the full cycle of licenses, hosting, implementation, and management for a period of up to a maximum of eight years.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
July 15, 2026
10:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Software programming and consultancy
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderreservation systemfacilities servicesreserving and managing workstations

01What is being requested

Delivery of a SaaS-based facilities reservation solution for managing workstations, rooms, and facilities, including implementation, hosting, maintenance, and support for a maximum duration of eight years.

The objective of this tender is to select and contract one supplier for a facilities reservation solution that supports the work organization HLTsamen in the reservation and management of workstations, rooms, and facilities. The intended solution enables employees to make, modify, and cancel reservations in a simple and user-friendly manner, and provides insight into the availability and use of facilities. The solution contributes to efficient and accessible facilities services and aligns with the digital working environment of HLTsamen, including integrations with Microsoft Outlook and Micro

72200000Services
1Facilities Reservation Solution

02Strategic insight

Strategic insight · AI analysis
Ensure seamless integration with Microsoft Teams and Outlook. Emphasize the user-friendliness of the interface for various user groups. Take the SaaS structure and the required SLA agreements into account.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The bidder must maintain the bid for at least 6 months.Important
It is not permitted to contact employees of HLTsamen directly.Important
No variants may be submitted.Important
The solution must integrate with the Microsoft 365 environment.Important

04Can I take part?

Other — Bidder must comply with the grounds for exclusion and suitability requirements as described in chapter 3.

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Qualityweight n/a

Award criterion: quality.

Priceweight n/a

Award criterion: price.

07Process & timeline

Date of publication of contract announcement
17 april 2026
Deadline for submitting 1st round of questions
29 april 2026 om 10:00 uur
First Memorandum of Information
15 mei 2026
Possibility for asking a 2nd round of questions
26 mei 2026 om 10:00 uur
Deadline for sending second and final Memorandum of Information
02 juni 2026
Closing date and time for submitting bids
15 juli 2026 om 10:00 uur
Presentations and demos
07 juli 2026
Award decision and requesting evidence
10 juli 2026
Final date for providing evidence
7 dagen na bekendmaking gunningsbeslissing
Notification of end of standstill period
31 juli 2026

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME10084×
2Centric Netherlands B.V.SME9972×
3PinkRoccade Local Government B.V.SME9866×
4Bechtle direct B.V.SME9845×
5Visma Roxit B.V.SME9829×
6Unit4 Business Software Netherlands B.V.SME9829×

10Tender documents

TN583189 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260420111624pdfApr 20, 2026 · 216 KB
Bijlage D Tarievenblad facilitair reserveringssysteemxlsxApr 19, 2026 · 47 KB
uea_583189_20260416171219pdfApr 19, 2026 · 540 KB
Bijlage J Format voor aanbiedingsbriefdocxApr 19, 2026 · 81 KB
TN583189 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260417130906pdfApr 19, 2026 · 213 KB
Bijlage N Eigen verklaring uitsluitingsgronden in verband met het Sanctiepakket RuslanddocxApr 19, 2026 · 76 KB
Bijlage K Format voor uitwerking subgunningscriteria kwaliteitdocxApr 19, 2026 · 83 KB
Bijlage E Concept overeenkomst facilitair reserveringssysteempdfApr 19, 2026 · 134 KB
Aanbestedingsdocument Facilitaire ReserveringsoplossingpdfApr 19, 2026 · 596 KB
Bijlage I Format voor vragenrondexlsxApr 19, 2026 · 40 KB
Bijlage H GIBIT 2025 inkoopvoorwaardenpdfApr 19, 2026 · 348 KB
Bijlage G Concept verwerkersovereenkomstpdfApr 19, 2026 · 248 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the objective of the assignment for the facilities reservation solution?
The objective is to select and contract one supplier for a solution that supports the reservation and management of workstations, rooms, and facilities.
Which integration requirements must the software meet?
The solution must have plug-and-play integration with Microsoft Outlook and Microsoft Teams, and a digital integration with a data platform customized to HLTsamen.
Which suitability criteria apply to the supplier?
Suppliers must have proven experience with facilities reservation software and be able to provide documented reference projects within similar organizations.
What is expected from the demonstration of the solution?
A clear demo forecast is requested that extends beyond the implementation phase.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436