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AwardedServicesEuropeanOpen

EU procurement Cleaning Services and Window Cleaning

Stichting PCBO Apeldoorn · Open · 1 lots · 383000
Type
Services
90911200
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence moderate

This tender concerns the provision of cleaning and window cleaning services in which strict quality measurements via VSR methodology and specific environmental requirements are central.

Services · Open · European procedure

European
Contracting authority
Stichting PCBO Apeldoorn
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
14:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
90911200
Location
Netherlands
CharacteristicsCPV 90ServicesEU tender

01What is being requested

The assignment concerns cleaning services and window cleaning, including daily maintenance and periodic floor maintenance for the client's locations.

The purpose of this Tender is to conclude one Agreement with one Contractor based on the Best Price-Quality Ratio by the contracting authority. The purpose of this Assignment is to achieve an optimal balance between the satisfaction of internal users, guests and visitors, and cleaning organization employee(s) on the one hand, and a good cost ratio on the other. The cleaning company not only ensures clean buildings and a positive experience regarding the total cleaning service, but also aligns with the organization of the Client in the areas of leadership and contract management.

90911200Services
1Cleaning Services and Window Cleaning—

02Strategic insight

“
Strategic insight · AI analysis
Ensure strict compliance with VSR standards to prevent penalties. Implement effective dosing systems and refillable packaging to meet environmental requirements. Ensure that the management reporting includes all mandatory overviews regarding cleaning agents and packaging annually.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 6
The quality of the cleaning is assessed via the VSR-KMS quality measurement system.Important
In the event of an insufficient result during re-measurement, a penalty may be applied to the monthly fee.Important
Cleaning agents must comply with specific MVI criteria such as the EU environmental label.Important
For stain removal from carpet, the use of water-based cleaning agents is required.Important
The client has the right to terminate the agreement in the event of three consecutive insufficient results.Important
Low-frequency floor maintenance must take place in consultation with the client.Important

04Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

05Award criteria

Beoordeling dienstverlening (BDV)100 punten

Assessment of processes, customer satisfaction, finance and development and growth based on management reports, VSR reports and observations.

Procesmeting100 punten

Assessment of the status of the operational process, including personnel deployment, communication, execution and the workload.

06Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

07Bidders in this segment

#Likely bidderFitWins
1CSU B.V.SME100181×
2AsitoUnknown10068×
3Effektief Groep B.V.SME10043×
4Gom SchoonhoudenUnknown10037×
5Hago Nederland B.V.SME10029×
6Asito B.V.SME10036×

08Tender documents

TN532219 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20251029091704pdfOct 30, 2025 · 9 KB
Nota van inlichtingen 2025-07-18-1pdfJul 18, 2025 · 7 KB
TN532219 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250715174355pdfJul 15, 2025 · 9 KB
UTI09. Concept WachtkamerovereenkomstdocxJul 11, 2025 · 36 KB
Nota van inlichtingen 2025-07-11-2pdfJul 11, 2025 · 44 KB
Nota van inlichtingen 2025-07-11-3pdfJul 11, 2025 · 2 KB
PVE04. Rie Prinses BeatrixpdfJun 19, 2025 · 520 KB
UTI01a. ARVODI-2018pdfJun 19, 2025 · 359 KB
PVE04. Rie De Regenboog WoudhuispdfJun 19, 2025 · 520 KB
TN532219 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250618133406pdfJun 19, 2025 · 8 KB
UTI03. Verklaring inzake garantie Holdingverklaring (B)docxJun 19, 2025 · 22 KB
PVE04. Rie Koningin WilhelminapdfJun 19, 2025 · 718 KB

09Legal themes that may be relevant here

10Frequently asked questions

On what award principle is the assignment awarded?
The assignment is awarded on the basis of the Best Price-Quality Ratio.
What is the goal of the cleaning services within the assignment?
The goal is an optimal balance between the satisfaction of internal users, guests, visitors and employees of the cleaning organization, on the one hand, and a good cost ratio on the other.
What additional responsibilities does the contractor have besides keeping the buildings clean?
The cleaning company must align with the client's organization in the areas of leadership and contract management.
How do the tendered prices relate to the final execution?
The contractor must perform the work at the prices for which they have tendered; prices cannot be adjusted in the event of deviations from estimated quantities or units of account.
Is there a guarantee on turnover for the supplier?
No, the agreement to be concluded offers no guarantee on the turnover for the supplier(s).

Automatically compiled from the official tender data and documents.

11Estimated value versus the market

p25
€ 214K
median
€ 466K
p75
€ 1,2 mln
deze opdracht

Gegunde waarden in CPV 90 · diensten n=2216