CancelledServicesEuropeanOpen

EU procurement IT partner for the management of the One Identity environment of Aeres

Aeres · Open · 1 lots · 408373
Type
Services
72000000 · IT services: advisory,
Estimated value
Not published
To deadline
-88d
Mar 20, 2026 · 12:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high

Aeres is looking for an IT partner for the management, monitoring, and advisory of the One Identity environment. The assignment includes both regular management and project-based changes on a management basis.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
March 20, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: advisory, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

Services for the management of the One Identity environment of Aeres, including incident management, changes, projects, 24/7 monitoring, and advisory. The assignment has an initial duration of 26 months with four options of 24 months.

This public EU procurement procedure relates to an IT partner for the management of the One Identity environment at Aeres. An open EU procurement has been chosen as not much relevant competition (more than 5 bidders) is expected. Aeres possesses a One Identity license itself, and therefore this license does not form part of this procurement.

72000000Services
1EU procurement IT partner for the management of the One Identity environment of Aeres

02Strategic insight

Strategic insight · AI analysis
Request the NDA immediately after publication to gain access to the application landscape. Ensure that the pricing is fully based on the current setup. Focus on the required educational experience and proactive advisory within the monthly fee.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
Bidder must sign an NDA in a timely manner to request the application landscape.Important
The request for the application landscape must be submitted within 14 days after publication.Important
The current One Identity setup must be taken over 1 to 1.Important
All contacts between the Contracting Authority and the Contractor must be conducted in Dutch.Important
The contractor is responsible for a free transfer upon termination.Important

04Can I take part?

Technical — Experience with the functional management of One Identity for a Contracting Authority within an educational institution.
Technical — Experience with the technical management of One Identity for a Contracting Authority within an educational institution.

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Qualityweight n/a

Assessment of the quality of the submitted bid.

Priceweight n/a

Assessment of the pricing.

Best Price-Quality Ratioweight n/a

The assignment will be awarded based on the best price-quality ratio.

07Process & timeline

Publication and making procurement documents available
16 januari 2026
Deadline for registering interest for introduction
29 januari 2026
Physical introduction with Contracting Authority in Ede
2 februari 2026
Deadline for submitting questions (first Note of Clarification)
5 februari 2026
Answering questions (first Note of Clarification)
16 februari 2026
Deadline for submitting questions (second Note of Clarification)
20 februari 2026
Answering questions (second Note of Clarification)
5 maart 2026
Final (fatal) deadline for submitting bid
20 maart 2026
Opening of bid(s)
20 maart 2026
Assessment period
vanaf 20 maart 2026
Clarification of answers to open questions and interview
7 en 8 april 2026
Announcement of intended award
na 30 april 2026
Standstill-termijn
20 kalenderdagen
Definitieve gunning, ondertekening overeenkomst
Begin juni 2026
Voorbereidingsfase, kick-off en verificatie inschrijving
Start 1 juli 2026 tot 31 december 2026
Start dienstverlening en startdatum beheerfee
uiterlijk 1-1-2027

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME9732×
2KPN B.V.SME9727×
3Protinus IT B.V.SME9632×
4Bechtle direct B.V.SME9625×
5COMPAREX Nederland B.V.SME9630×
6PQR B.V.SME9625×

10Tender documents

Bijlage 12 NDA Aeres Geheimhoudingsovereenkomst VERSIE 22 januaripdfJan 22, 2026 · 117 KB
Aanbestedingsdocument AERB-I26pdfJan 16, 2026 · 684 KB
Formulier A Uniform Europees AanbestedingsdocumentpdfpdfJan 16, 2026 · 288 KB
Bijlage 10 Verwerkersovereenkomst AERB-I26pdfJan 16, 2026 · 201 KB
Bijlage 2 Programma van Eisen AERB-I26pdfJan 16, 2026 · 118 KB
TN566116 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260115132116pdfJan 16, 2026 · 142 KB
Bijlage 1 Concept overeenkomst AERB-I26pdfJan 16, 2026 · 187 KB
Bijlage 8 Checklist AERB-I26docxJan 16, 2026 · 210 KB
Bijlage 7 Kwaliteit AERB-I26pdfJan 16, 2026 · 258 KB
Bijlage 4 Model voor het indienen van vragen tbv Inlichtingen AERB-I26docxJan 16, 2026 · 166 KB
Formulier C - Prijzenblad AERB-I26xlsxJan 16, 2026 · 245 KB
Bijlage 3 Algemene inkoopvoorwaarden diensten AERB-I26pdfJan 16, 2026 · 369 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the specific scope of the assignment for the IT partner?
The assignment concerns the management, support, and potential development within the current One Identity environment of Aeres.
Is the One Identity license part of this procurement?
No, Aeres possesses a One Identity license itself; this license does not form part of this procurement.
Which privacy conditions apply to the execution?
During execution, the Model Data Processing Agreement 4.0 (2022) applies, which belongs to the Covenant for Digital Educational Resources and Privacy 4.0.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436