OpenServicesEuropeanOpen

European Public Procurement Procedure for Gambling Stop Functionality, Including Associated Services

Kansspelautoriteit · Open · 1 lots · 411333
Type
Services
72000000 · IT services: advisory,
Estimated value
Not published
To deadline
-81d
Mar 27, 2026 · 17:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

This document contains the general government terms and conditions for IT contracts (ARBIT-2022), which establish the legal frameworks for supply, licences, maintenance and liability for IT services.

Services · Open · European procedure

European
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
March 27, 2026
17:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: advisory, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderSoftwareGambling

01What is being requested

The documentation concerns the General Government Terms and Conditions for IT-contracts 2022 (ARBIT-2022). These general terms and conditions apply to all IT contracts of the contracting authority, including provisions for supply of products, licences, public service delivery and maintenance.

Providing gambling blocking software to consumers in an accessible and user-friendly way so that there are as few (financial) barriers as possible. The software should also be easy to find and use, with no technical obstacles, enabling people to better protect themselves against (potential) problematic gambling behaviour.

72000000Services
1European Public Procurement Procedure for Gambling Stop Functionality, Including Associated Services

02Strategic insight

Strategic insight · AI analysis
<ul Ensure strict compliance with quality assurance and ensure that the documentation is prepared in such a way that the contracting authority can use and manage the product independently. Take into account the warranty periods of 12 months for defects and the long-term maintenance obligation of 5 years. Verify the intellectual property rights during the development of custom software to prevent legal claims from third parties.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 6
Intellectual property: All intellectual property rights specifically designed or produced for the contracting authority shall be assigned to the contracting authority.Important
Warranty on defects: The supplier guarantees free repair of defects for a period of 12 months after acceptance.Important
Maintenance period: The supplier guarantees the ability to maintain the product for five years after the date of acceptance, of which the maintenance work must take place for at least three years according to the special provisions.Important
Acceptance: The contracting authority must inform whether it accepts the product within 30 days after completion or delivery; if no message is received, the product is deemed to have been accepted.Important
Payment: Payment takes place no later than 30 days after receipt of the invoice or after acceptance, whichever is later.Important
Additional work: Work not included in the contract must be reported in a timely manner and may only be invoiced with prior consent from the contracting authority.Important

04Can I take part?

Technical — The supplier guarantees the use of personnel with the agreed or necessary skills and qualifications for the execution of the contract, taking into account the nature of the product and the expertise claimed by the supplier.
Other — The supplier guarantees that the personnel have no conflict of interest with third parties that could jeopardize the execution of the contract.

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

07Likely competitors

#Likely bidderFitWins
1Bechtle direct B.V.SME9826×
2Centric Netherlands B.V.SME9557×
3Visma Roxit B.V.SME9516×
4PinkRoccade Local Government B.V.SME9434×
5Protinus IT B.V.SME9432×
6COMPAREX Nederland B.V.SME9431×

08Tender documents

Descriptive document Gambling Stop Functionality v1.0pdfFeb 8, 2026 · 542 KB
Annex 6a arbit_2022-english-sep2022pdfFeb 8, 2026 · 540 KB
Annex 7 - Price formxlsxFeb 8, 2026 · 17 KB
Annex 6b Draft ContractpdfFeb 8, 2026 · 286 KB
Annex 4 - Declaration pursuant to EU Regulation 2022-576docxFeb 8, 2026 · 37 KB
Annex 5 - Requirements documentxlsxFeb 8, 2026 · 27 KB
TN570606 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260206150408pdfFeb 8, 2026 · 140 KB
Annex 1 - Tender formdocxFeb 8, 2026 · 16 KB
Annex 3 - Core competences formdocxFeb 8, 2026 · 16 KB

09Legal themes that may be relevant here

10Frequently asked questions

What is the main objective of the requested software?
To provide gambling blocking software to consumers in an accessible and user-friendly way, with as few (financial) barriers as possible and without technical obstacles, to provide protection against problematic gambling behaviour.
Which specific regulations must the software comply with?
All software must comply with EU Regulation 2022-576 (Annex 4).
What technical requirements are set for security and functionality?
A functional demonstration of the blocking module (Annex 5) is required, as well as secure user authentication and data protection in accordance with the GDPR.
What experience is expected from the bidders?
Bidders must have experience in developing software for regulated online gambling environments, including blocking and content filter functions, and a proven track record in delivering to public clients.

Automatically compiled from the official tender data and documents.

11Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436