Enterprise Service Management System (ESM)
The procurement concerns an Enterprise Service Management (ESM) system for the Gem regulation DCMR Milieudienst Rijnmond. A comprehensive overview of modern ESM solutions is requested, featuring a wide range of functionalities to support the operational processes within the Bedrijfsvoering department.
Supplies · European procedure
01What is being requested
The procurement concerns an Enterprise Service Management (ESM) system for the Gem regulation DCMR Milieudienst Rijnmond. A comprehensive overview of modern ESM solutions is requested, featuring a wide range of functionalities to support the operational processes within the Bedrijfsvoering department.
As part of the market consultation, DCMR Milieudienst Rijnmond wishes to obtain a comprehensive overview of the possibilities offered by a modern ESM solution. In doing so, DCMR wishes to utilize a wide range of functionalities that can support the operational processes of our Bedrijfsvoering department.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
04Likely competitors
05Legal themes that may be relevant here
06Frequently asked questions
What is the objective of this assignment?
What kind of functionalities are requested within the ESM solution?
In which phase of the procurement is this project located?
Automatically compiled from the official tender data and documents.
07Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653