AwardedSuppliesEuropeanOpen
Enterprise Search and Information Management Platform (ESI solution)
Belastingdienst, IUC Belastingdienst · Open · 1 lots · 360803
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
48220000
Estimated value
€ 1,05M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high
The Belastingdienst is seeking a replacement for the current Enterprise Search and Information Management Platform via an on-premise appliance. The assignment includes delivery, implementation, maintenance, and support for an initial period of three years.
Supplies · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 48SuppliesEU tenderEnterprise SearchInformation ManagementMindbreeze
01What is being requested
Delivery of an on-premise Enterprise Search Appliance including hardware, software, maintenance, and support. The assignment includes the technical replacement of the current solution while maintaining functionality for an initial term of 3 years.
The Belastingdienst is looking for a replacement for the current Enterprise Search and Information Management Platform 'Mindbreeze' to be able to continue the related functionality. The current information management platform is an appliance. This European procurement is primarily focused on the technical replacement of the appliance while maintaining the functionality and scope of application as provided by the current ESI solution.
1Enterprise Search and Information Management Platform (ESI solution)€1,050,000
02Outcome
Awarded
Incentro Business Acceleration B.V.
Award value
€1,366,099
vs. estimate
+30%
Bidders
1
03Strategic insight
Strategic insight · AI analysis
Ensure full submission of all supporting documents during the verification phase. Focus on achieving the maximum 100 points via the requirements to optimize quality. Take into account the on-premise requirement for the appliance.
04Points of attention
Important · 4
Failure to meet an award criterion leads to exclusion.Important
The ESI solution must be redundant and operational at 2 diverse locations.Important
Bidders must report any inaccuracies no later than 5 calendar days before the closing date.Important
Technical malfunctions on TenderNed are at your own risk.Important
05Can I take part?
Financial · 1
financial and economic standingFinancial
Technical · 1
technical and/or professional competenceTechnical
Other · 1
Declaration of Conduct for procurementOther
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
Quality333 punten
A total of 333 points for quality can be scored (Qmax). If a Bidder meets all award criteria, 233 points are obtained for that. The remaining 100 points are divided among the Requirements.
Priceniet gespecificeerd
The reference value for price (Pref) is € 1,050,000.00.
Requirements100 punten
The scores on the Requirements determine the level of the Quality component in the price/quality ratio per Bid.
08Process & timeline
Start TED publication waiting period (48 hours)
11-12-2024
Publication of Contract Notice
13-12-2024
Tender recess
21-12-2024 t/m 05-01-2025
Further inquiries/submitting questions (1)
17-01-2025
Publication of Memorandum of Clarification (1)
30-01-2025
Deadline for Submission
10-02-2025 vóór 12.00 uur
Notification of award decision
24-02-2025
Verification phase: submission of (additional) supporting documents
25-02-2025 t/m 07-03-2025
Award test (optional)
25-02-2025 t/m 18-03-2025
Appeal period
25-02-2025 t/m 18-03-2025
Final award
19-03-2025
Signing of the Agreement
19-03-2025
Datum ingang Overeenkomst
01-04-2025
Aflevering van Enterprise Search Appliance (Apparatuur en Programmatuur)
Uiterlijk op 31-07-2025
Start Implementatiefase
01-08-2025 of eerder
Start Operationele fase ESI-oplossing
01-02-2026
09Value in context
€1,050,000
10Bidders in this segment
#Likely bidderFitWins
1Afas Software B.V.SME9381×
2PinkRoccade Local Government B.V.SME8838×
3COMPAREX Nederland B.V.SME8742×
4Bechtle direct B.V.SME8533×
5Visma Circle B.V.SME8323×
6Unit4 Business Software Netherlands B.V.SME8320×
11Tender documents
TN499493 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250519132710pdfMay 20, 2025 · 9 KB
Nota van inlichtingen 2025-01-28-1pdfJan 28, 2025 · 9 KB
Bijlage V 'Prijzenformulier'xlsxDec 12, 2024 · 93 KB
Bijlage 3 'Aansluitvoorwaarden Netwerkaansluitdiensten Datacenter_versie 1.6'pdfDec 12, 2024 · 627 KB
Bijlage VI 'Beantwoording Wensen'docxDec 12, 2024 · 29 KB
Bijlage 4 'Business etiquette'pdfDec 12, 2024 · 310 KB
Bijlage 1 'Aanvullende ICT begrippenlijst' - 1.0pdfDec 12, 2024 · 1273 KB
Bijlage VII 'Klantreferenties'docxDec 12, 2024 · 19 KB
Bijlage IV 'Verklaring hoofdelijke aansprakelijkheid'docxDec 12, 2024 · 23 KB
Bijlage A 'ESI' - IUC24-013 - 1.0pdfDec 12, 2024 · 493 KB
Bijlage 2 'Concept overeenkomst' - 1.0pdfDec 12, 2024 · 1856 KB
TN499493 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20241211135355pdfDec 12, 2024 · 10 KB
12Legal themes that may be relevant here
Advies 300> Openbare Europese aanbesteding voor beheer en onderhoud van applicaties en aanverwante ICT-diensten. De zittende leverancier heeComplaint upheldAdvies 689> Aanbesteder heeft vrijwillig bekendgemaakt dat hij een opdracht heeft gegund voor de inkoop van een softwareplatform voor gemeenComplaint upheldAdvies 86> Europese openbare aanbesteding voor levering en onderhoud. Voldoet de motivering van de gunningsbeslissing aan het vereiste dat Advies 229> In welke gevallen staat de verplichte overname van winterdienstmaterieel in redelijke verhouding tot de opdracht tot gladheidsbeAdvies 440> Meervoudig onderhandse aanbestedingsprocedure voor een (concessie)opdracht voor diensten voor het beschikbaar stellen, plaatsen,
13Frequently asked questions
What is the purpose of this replacement assignment?
The assignment is aimed at the technical replacement of the current Enterprise Search and Information Management Platform (ESI) 'Mindbreeze' appliance to be able to continue the current functionality and scope of application.
Which functional aspects are specified within the ESI solution?
The specifications include, among others, basic setup and infrastructure, search functionality, content aggregation, content classification and tagging, search result presentation, search personalization, search optimization, user and access management, management and monitoring tools, content lifecycle management, and content integration with business applications.
What are the most important technical requirements for the new solution?
The new solution must maintain the functionality of the current appliance and must comply with requirements regarding digital accessibility and the specified IT frameworks.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 350K
€ 350K
median
€ 737K
€ 737K
p75
€ 1,9 mln
€ 1,9 mln
€ 1,1 mln
Gegunde waarden in CPV 48 · leveringen n=653