Stichting Nuffic is issuing an open tender for one contract for reception services. The contracting authority is looking for the highest quality party capable of providing a fixed group of three employees to staff the reception between 07:30 and 18:00. One employee works from 07:30 to 15:00, one from 10:00 to 18:00, and the third fulfills a supporting role. In the event of sickness or holiday, a fixed mobile pool must be available to guarantee staffing and maximum relief. The activities include, among other things, answering and transferring telephone calls, handling visitors, and general administrative tasks. The tender is aimed at a service provider that is flexible, reliable, and customer-oriented, with experience in reception services for public organizations. Pricing must be competitive, but quality and continuity are paramount.
Services · Open · European procedure
01What is being requested
Stichting Nuffic is issuing an open tender for one contract for reception services. The contracting authority is looking for the highest quality party capable of providing a fixed group of three employees to staff the reception between 07:30 and 18:00. One employee works from 07:30 to 15:00, one from 10:00 to 18:00, and the third fulfills a supporting role. In the event of sickness or holiday, a fixed mobile pool must be available to guarantee staffing and maximum relief. The activities include, among other things, answering and transferring telephone calls, handling visitors, and general administrative tasks. The tender is aimed at a service provider that is flexible, reliable, and customer-oriented, with experience in reception services for public organizations. Pricing must be competitive, but quality and continuity are paramount.
The objective of this tender is to conclude one (1) Agreement for reception services. With this tender, the Contracting Authority wishes to contract the highest quality party under the best possible conditions and at the lowest possible costs. The goal is to select one party capable of optimally performing the reception services for the Contracting Authority. The Contracting Authority wishes to have a fixed group of three (3) employees who ensure the staffing of the reception between 07:30 and 18:00. Of these employees, one (1) employee is present from 07:30 to 15:00 and one (1) employee from
02Outcome
Embrace Hospitality
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the intended staffing of the reception service?
How is continuity guaranteed in the event of sickness or holiday?
Which activities fall under the reception services?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949