Hogeschool Viaa Zwolle is seeking a supplier for ICT network management and maintenance services. The assignment includes the management of servers, workstations, and a helpdesk, with the aim of providing a reliable and secure IT infrastructure for educational and administrative processes. The tender is public and focuses on a service-oriented relationship, in which the contractor is responsible for daily maintenance, incident management, upgrades, and ensuring continuity. The supplier must have demonstrable experience with similar educational institutions, knowledge of relevant security standards (such as ISO 27001), and be able to deliver clear service-level agreements (SLAs). The collaboration requires a proactive approach, good communication, and structured reporting. The assignment is intended for a medium to large company, but also for a group of SME suppliers who can collectively offer a scalable network.
Services · Open · European procedure
01What is being requested
Hogeschool Viaa Zwolle is seeking a supplier for ICT network management and maintenance services. The assignment includes the management of servers, workstations, and a helpdesk, with the aim of providing a reliable and secure IT infrastructure for educational and administrative processes. The tender is public and focuses on a service-oriented relationship, in which the contractor is responsible for daily maintenance, incident management, upgrades, and ensuring continuity. The supplier must have demonstrable experience with similar educational institutions, knowledge of relevant security standards (such as ISO 27001), and be able to deliver clear service-level agreements (SLAs). The collaboration requires a proactive approach, good communication, and structured reporting. The assignment is intended for a medium to large company, but also for a group of SME suppliers who can collectively offer a scalable network.
ICT network management and maintenance services (Servers, Workstations and Helpdesk)
02Outcome
Pinewood B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the scope of the assignment for EU Network Services?
What is the content of the services provided?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436