6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000
Estimated value
€ 2,50M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high
The Municipality of Zeist is seeking a SaaS solution for civil affairs including implementation, management, and support. The assignment has an initial term of four years with the possibility of extension up to a maximum of twelve years.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tender
01What is being requested
Delivery of civil affairs software as Software-as-a-Service, including technical implementation, interfaces, data migration, and management. The assignment includes support for BRP and RNI processes for a period of four years with options for extension.
The scope of the Assignment to be tendered includes at least: • Delivery and provision of the ICT solution as Software-as-a-Service; • Technical implementation of the ICT solution including the necessary interfaces; • Organizational implementation of the ICT solution in collaboration with the Contracting Authority; • Initial training and/or instruction of the Contracting Authority's employees; • Migration of data from the applications currently in use; • Technical management and technical and functional maintenance of the ICT solution; • Provision of support for management by and use of
11.€2,500,010
02Outcome
Awarded
PinkRoccade Local Government
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Focus on an integrated SaaS solution that supports all mentioned interfaces and self-service processes. Ensure a watertight implementation schedule to meet the fatal deadline. Emphasize the possibilities for a long-term partnership within the extension options.
04Points of attention
Important · 5
The implementation period from 01 July 2025 to 30 November 2025 is fatal.Important
The SaaS solution must be made available remotely and web-based.Important
The functional management will be carried out by the contracting authority itself.Important
Bidders may not communicate with the contact person outside of the TenderNed messaging module.Important
The draft agreement takes precedence over the GIBIT 2023 conditions in case of discrepancies.Important
05Can I take part?
Financial · 1
financial and economic standingFinancial
Technical · 1
technical abilityTechnical
Professional capability · 1
professional competence and professional standingProfessional capability
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
best price-quality ratioweight n/a
The award is based on the best price-quality ratio.
08Process & timeline
Publication of tender
03-03-2025
Submission of questions (1st round of questions)
19-[telefoonnummer verwijderd] uur)
Publication of answers (1st Memorandum of Information)
27-03-2025
Submission of follow-up questions (2nd round of questions)
[telefoonnummer verwijderd] uur)
Publication of answers (2nd Memorandum of Information)
17-04-2025
Closing of tender period
13-[telefoonnummer verwijderd] uur)
Opening of the vault
13-[telefoonnummer verwijderd] uur)
Presentations/Demonstrations
20-05 en 21-05-2025
Announcement of intention to award
30-05-2025
Final award
20-06-2025
Commencement date of agreement
01-07-2025
09Value in context
€2,500,010
10Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Visma Roxit B.V.SME10016×
5PQR B.V.SME9926×
6COMPAREX Nederland B.V.SME9930×
11Tender documents
TN514364 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250707092620pdfJul 8, 2025 · 9 KB
Nota van inlichtingen 2025-04-17-1pdfApr 17, 2025 · 32 KB
Nota van inlichtingen 2025-03-26-1pdfMar 26, 2025 · 94 KB
Bijlage 9 - Standaard-Verwerkersovereenkomst - v1.0pdfMar 4, 2025 · 185 KB
Bijlage 6 - Prijzenblad - v1.0xlsxMar 4, 2025 · 44 KB
Bijlage 7 - Verklaring verordening EU 2022-576 (Sanctiepakket Rusland) v1.0docxMar 4, 2025 · 40 KB
Bijlage 10 A - GIBIT 2023 toelichting per artikelpdfMar 4, 2025 · 486 KB
Bijlage 1 - Conceptovereenkomst - v1.0pdfMar 4, 2025 · 220 KB
Bijlage 2 - Wachtkamerovereenkomst v1.0pdfMar 4, 2025 · 152 KB
Bijlage 10 - GIBIT 2023 ArtikelenpdfMar 4, 2025 · 1183 KB
Bijlage 10 B - Gemeentelijke ICT kwaliteitsnormen (2024-1)pdfMar 4, 2025 · 565 KB
TN514364 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250303105839pdfMar 4, 2025 · 8 KB
12Legal themes that may be relevant here
Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 476> Beklaagde, een gemeente in oprichting waarin twee gemeenten, [A] en [B], fuseren, heeft op 2 mei 2018 een Europese openbare aanbAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 514> De klacht ziet op een Europese openbare aanbesteding van een overheidsopdracht voor diensten voor de terbeschikkingstelling van
13Frequently asked questions
What is the scope of the requested civil affairs software?
The assignment includes the delivery of a Software-as-a-Service (SaaS) solution, technical implementation including interfaces, organizational implementation, data migration from current applications, technical and functional maintenance, as well as support for management and use.
Which contract conditions apply to the ICT performance?
The agreement is governed by the GIBIT 2023 procurement conditions, which include provisions on implementation, maintenance and support, information security, privacy, archiving, and the exit plan for transition or transfer.
Which aspects of the ICT solution are supported by the supplier?
The supplier is responsible for the technical management and the technical and functional maintenance of the ICT solution, as well as the initial training and instruction of the contracting authority's employees.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436