4
4 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
-75d
Apr 2, 2026 · 09:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
Delivery of a SaaS E-HRM system and payroll processing including data migration of 450 files and support during the go-live per January 2027.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tenderE-HRMPayroll ProcessingPersonnel and payroll administration
01What is being requested
It concerns the delivery of an integrated online E-HRM system (SaaS solution) including payroll processing and support for the migration of approximately 450 personnel files from AFAS. The assignment includes making a modular HR Portal available with ESS, MSS, and workflow functionalities.
The assignment concerns the following main points:n- the configuration, implementation, takeover, and conversion of existing data, technical and functional management, and maintenance of an E-HRM (as a SaaS service).n- services for payroll processing for approximately 230 employees;n- support and advice in the field of HR processes and payroll administration (HR helpdesk) based on actual costs (nacalculatie); n- functional application management based on actual costs (nacalculatie); n- consultancy on an on-call basis (for example, during the configuration of new processes in H-HRM).
1E-HRM and Payroll Processing—
02Strategic insight
Strategic insight · AI analysis
Ensure that the offered solution is fully modular and meets the requirements in the Program of Requirements without customization. Focus on the migration capacity and the quality of the conversion of the 450 files from AFAS, including the required controls and reporting. Guarantee payroll processing by meeting the strict requirements regarding shadow processing, trial payroll, and the monthly deadlines (20th of the month). Ensure strong compliance and legislation assurance, as the supplier is responsible for the current configuration in accordance with CAO and tax regulations.
03Points of attention
Important · 7
The system must meet the requirements without customization at the time of submitting the bid.Important
The Supplier handles the migration of data and documents (including master data, salary, contract, leave, organization, roster, and function) from AFAS.Important
A trial conversion and trial payroll must take place, followed by at least 3 months of shadow processing for the entire population.Important
The Supplier is responsible for the currency of the system in accordance with laws and regulations (GDPR, CAO, social and tax legislation).Important
The maximum period during which information may be lost in the event of a major incident is 16 working hours (RPO).Important
The Supplier must provide assistance and support in the Dutch language on working days between 08:00 and 18:00.Important
At the end of the term, the Supplier shall transfer all data (including meta-data) free of charge in an original and sustainable file format.Important
04Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
06Likely competitors
#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2Afas Software B.V.SME10040×
3Visma Raet B.V.SME10020×
4IJK B.V.SME10019×
5Visma Roxit B.V.SME9716×
6Capgemini Nederland BV - OverallSME9624×
07Tender documents
Bijlage 11 Toelichting social returnpdfFeb 7, 2026 · 71 KB
Bijlage C PrijzenbladxlsxFeb 7, 2026 · 22 KB
Aanbestedingsdocument OG E-HRM_salarisverwerkingpdfFeb 7, 2026 · 456 KB
TN570283 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260205155926pdfFeb 7, 2026 · 143 KB
Bijlage 10 Begrippenlijst Uitvoeringsprotocol SRoI Za-Wa 2020pdfFeb 7, 2026 · 170 KB
uea_570283_20260204165729pdfFeb 7, 2026 · 319 KB
Bijlage 3 ConceptverwerkersovereenkomstpdfFeb 7, 2026 · 221 KB
Bijlage E KengetallenpdfFeb 7, 2026 · 134 KB
Bijlage A Algemene VerklaringdocxFeb 7, 2026 · 25 KB
Bijlage B Referentieopdracht verklaringdocxFeb 7, 2026 · 27 KB
Bijlage G Metagegevens Duurzaam Toegankelijke Overheidsinformatie (MDTO)pdfFeb 7, 2026 · 174 KB
Bijlage F ConceptovereenkomstpdfFeb 7, 2026 · 200 KB
08Legal themes that may be relevant here
Advies 462> Europese openbare procedure voor een overheidsopdracht voor diensten voor aanschaf, implementatie en het onderhoud van een E-HRMComplaint dismissedAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 432> Europese openbare procedure voor een raamovereenkomst met één ondernemer per perceel voor diensten van inhuur van personeel voorAdvies 570> De aanbesteder heeft in 2017 een Europese openbare procedure aangekondigd voor een raamovereenkomst met maximaal twee ondernemerAdvies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatve
09Frequently asked questions
What is the scope of the payroll processing that must be performed?
The assignment includes services for the payroll processing for approximately 230 employees.
Which technical and functional requirements must the E-HRM system meet?
The system must be an integrated online HR Portal with ESS, MSS, and workflow functionalities. It must be modularly constructed and meet the requirements without customization at the time of submission.
What specific experience is expected from the supplier?
A minimum of 3 years of proven experience is required with E-HRM implementation at public organizations, including documented knowledge of Dutch offsetting tax, wage taxes, and pension legislation.
In what manner are the support and management reimbursed?
Support and advice in the field of HR processes and payroll administration (HR helpdesk), as well as functional application management, are carried out based on actual costs (nacalculatie).
What are the most important tasks regarding data processing?
The assignment includes the configuration, implementation, takeover, and conversion of existing data, as well as the data migration and integration of existing data.
Automatically compiled from the official tender data and documents.
10Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436