ClosedServicesMarktconsultatie

Document, case and records management and collaboration functionality for ACM

Name: Document, case and records management and collaboration functionality for ACM
Creator: Autoriteit Consument en Markt
Published: 2023-06-30
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: document management, records management, case management, collaboration, ACM, government, ICT, service procurement, Archiefwet, AVG

Autoriteit Consument en Markt · Marktconsultatie · 1 lots · 302506

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Services

72200000

Estimated value

Not published

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Autoriteit Consument en Markt (ACM) is seeking an integrated solution for document, case, and records management with collaboration functionality. The objective is a digital transformation of the internal workflow, whereby documents, files, and archives are securely stored, managed, and shared. This procurement is part of a market consultation, providing multiple service providers the opportunity to submit a proposal. Key points of attention are: seamless integration with existing systems, compliance with laws and regulations (such as the Archiefwet and AVG), user-friendliness, scalability, and robust security. The supplier must provide a full implementation and support service, including training, migration, maintenance, and a clear SLA. Selection will be based on functional suitability, technical approach, experience in the public sector, and best price-quality ratio.

Services · Marktconsultatie · National procedure

Contracting authority

Autoriteit Consument en Markt

Contract type

Services

Marktconsultatie

Estimated value

Estimate not published

Submission deadline

Ongoing

Scope

National

National procedure

Lots

1 lots

Main CPV code

72200000

Location

Den Haag

CharacteristicsCPV 72Servicesdocument managementrecords managementcase management

01What is being requested

The Autoriteit Consument en Markt (ACM) is seeking an integrated solution for document, case, and records management with collaboration functionality. The objective is a digital transformation of the internal workflow, whereby documents, files, and archives are securely stored, managed, and shared. This procurement is part of a market consultation, providing multiple service providers the opportunity to submit a proposal. Key points of attention are: seamless integration with existing systems, compliance with laws and regulations (such as the Archiefwet and AVG), user-friendliness, scalability, and robust security. The supplier must provide a full implementation and support service, including training, migration, maintenance, and a clear SLA. Selection will be based on functional suitability, technical approach, experience in the public sector, and best price-quality ratio.

See market consultation document.

72200000Services

1Lot 1—

02Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

03Likely competitors

#Likely bidderFitWins

1Protinus IT B.V.SME9432×

2Centric Netherlands B.V.SME9356×

3Afas Software B.V.SME9332×

4Bechtle direct B.V.SME9325×

5PinkRoccade Local Government B.V.SME9034×

6Visma Roxit B.V.SME8816×

04Tender documents

TN414162 - SF01 Vooraankondiging 20230630153426pdfJun 30, 2023 · 16 KB

Marktconsultatie Document-, Zaak-, Dossier-, en Recordsmanagement ACM 202211001pdfJun 30, 2023 · 690 KB

H9 AntwoordformulierdocxJun 30, 2023 · 32 KB

05Legal themes that may be relevant here

Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. In Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieni

06Frequently asked questions

What is the objective of this assignment?

The objective is a digital transformation of the internal workflow through an integrated solution for document, case, and records management with collaboration functionality for the secure storage, management, and sharing of documents, files, and archives.

Which services are expected from the supplier?

The supplier must provide a full implementation and support service, which includes training, migration, maintenance, and a clear SLA.

What must the solution comply with?

The solution must ensure seamless integration with existing systems, comply with laws and regulations, be user-friendly and scalable, and feature robust security.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K

median
€ 800K

p75
€ 2,5 mln

deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436