OpenServicesEuropeanOpen
Digital Verbalization System
IJsselgemeenten · Open · 1 lots · 427757
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72416000 · Application service pr
Estimated value
Not published
To deadline
78d
Sep 2, 2026 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
The assignment concerns the delivery and management of a digital verbalization system for mobile enforcement, including back office and apps. The system must meet specific requirements regarding interfaces, availability, and information security.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderhandhavingverbaliseringssysteemit
01What is being requested
Delivery of a Digital Verbalization System consisting of a back office and app(s) for mobile enforcement, including hosting (SaaS), installation, configuration, and maintenance.
GR IJsselgemeenten is looking for a supplier for a Digital Verbalization System for mobile enforcement. The solution consists of app(s) for enforcers and a back office, including hosting, management, maintenance, and support. The system supports digital enforcement, data-driven enforcement, and real-time insight into performed enforcement activities.
1Digital Verbalization System—
02Strategic insight
Strategic insight · AI analysis
Ensure a system that meets the strict availability requirement of 99.9% to avoid penalties. Verify whether information security is secured via the required certifications or processes. Pay specific attention to the interfaces with RDW, BRP, and CJIB for full process support.
03Points of attention
Important · 7
Prices for one-off, annual, and additional costs must be all-in.Important
Travel time is not charged.Important
The minimum availability is 99.9% per month.Important
A penalty clause applies if the availability requirement is not met.Important
Hosting may only take place within the European Economic Area by a European company.Important
The working language for the service desk and application management is Dutch.Important
The supplier is responsible for chain responsibility when solving problems involving other suppliers.Important
04Can I take part?
Professional capability · 3
The Verbalization System must be proven technology.Professional capability
The supplier must possess an independent third-party statement (such as SOC 1 type II or ISAE 3402) or start a process within one month to possess such a statement no later than within two years.Professional capability
The supplier and the hosting party must be certified according to standards such as ISO 27001/27002, SP800-53, or CSA Cloud Control Matrix, or start a process within one month to possess such a certificate no later than within one year.Professional capability
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Process & timeline
Proof of Concept (POC)
<strong>12 oktober 2026</strong>
Technical delivery phase 1
uiterlijk <strong>1 maand</strong> na definitieve gunning
Technical delivery phase 2
uiterlijk <strong>6 maanden</strong> na definitieve gunning
Go live in production environment (phase 1)
uiterlijk <strong>10 december 2026</strong>
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
08Likely competitors
#Likely bidderFitWins
1Afas Software B.V.SME9932×
2Centric Netherlands B.V.SME9956×
3COMPAREX Nederland B.V.SME9930×
4Protinus IT B.V.SME9632×
5PinkRoccade Local Government B.V.SME9634×
6Bechtle direct B.V.SME9425×
09Tender documents
uea_593980_20260603230841pdfJun 5, 2026 · 567 KB
Bijlage 2 InschrijvingsbiljetxlsxJun 5, 2026 · 19 KB
Bijlage D Programma van EisenpdfJun 5, 2026 · 288 KB
Bijlage C Social return waarderingsmogelijkhedenpdfJun 5, 2026 · 369 KB
Bijlage 1 Verklaring geen Russische betrokkenheid (GR)docxJun 5, 2026 · 71 KB
Bijlage 3 model-concerngarantie (GR)docxJun 5, 2026 · 75 KB
Bijlage A Gibit 2025pdfJun 5, 2026 · 348 KB
Bijlage B Concept-Overeenkomst Digitaal Verbaliseringssysteem Capelle aan den IJsselpdfJun 5, 2026 · 515 KB
Bijlage E ProcesbeschrijvingenpdfJun 5, 2026 · 247 KB
Bijlage F Concept-VerwerkersovereenkomstpdfJun 5, 2026 · 400 KB
TN593980 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260603232644pdfJun 5, 2026 · 212 KB
Offerteaanvraag Digitaal VerbaliseringssysteempdfJun 5, 2026 · 370 KB
10Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 451> Beklaagden hebben op 29 mei 2017 een Europese openbare aanbestedingsprocedure aangekondigd voor een raamovereenkomst per perceelAdvies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin
11Frequently asked questions
What does the requested solution for the Digital Verbalization System entail?
The solution consists of app(s) for enforcers and a back office, including hosting, management, maintenance, and support for mobile enforcement.
Which costs are included in the offered prices and rates?
The prices are expected to be <strong class='all-in'>all-in, including delivery, installation, configuration, software licenses, service, maintenance, management, hosting, and ICT costs.
How can the price development of the services be adjusted?
Rates may be indexed annually in accordance with the <strong class='CBS'>price index J62, provided that a proposal for indexation is submitted two months in advance.
Which costs for connections with third parties are not for the account of the bidder?
The costs for the <strong class='aansluitingen'>connections with systems of third parties, such as the RDW, are for the account of the Contracting Authority.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436