6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000
Estimated value
€ 20M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high
The Municipality of Utrecht is looking for a cloud broker for the delivery of cloud platforms, support, and consultancy. The assignment will be executed via a framework agreement with a maximum value of 20 million euros.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
Delivery of cloud platforms (including Azure, AWS, Oracle, and Google Cloud), support, consultancy, and additional services such as FinOps. The assignment includes IaaS, PaaS, and Marketplace consumption within a framework agreement with a maximum value of € 20,000,000.
The Municipality of Utrecht wishes to enter into a framework agreement with a broker for the provision of cloud platforms. This concerns, in any case, but not exclusively, Microsoft Azure, Amazon Web Services Cloud Computing, Oracle Cloud, and Google Cloud and the associated support. This primarily concerns IaaS and PaaS consumption and Marketplace consumption. Furthermore, the contractor is able and willing to provide usage rights and associated support for European and/or Dutch cloud providers in the future. The broker must also be able to provide consultancy (substantive advice and executio
1Cloud broker€20,000,000
02Outcome
Awarded
SoftwareONE Netherlands B.V.
Bidders
3
03Strategic insight
Strategic insight · AI analysis
Ensure full transparency in the price structure and margins in accordance with the prescribed annexes. Take into account the strict rules regarding subcontractors and the obligation for social return. Ensure that all certifications remain valid and up to date throughout the entire term.
04Points of attention
Important · 5
Insight into the margin structure and exclusion of kick-back fees is mandatory.Important
Subcontracting is only permitted after written consent.Important
A penalty clause of € 25,000 applies in the event of incorrect price quotation.Important
Vehicles must comply with the zero emission standard during works on location.Important
The storage percentages for cloud services are fixed for the entire term.Important
05Can I take part?
Technical · 3
Possession of a valid ISO 9001:2015 quality assurance certificate or equivalent.Technical
Possession of a valid certificate in accordance with NEN-EN-ISO/IEC 27001:2023 including Statement of Applicability.Technical
Possession of a valid environmental management certificate in accordance with NEN-EN-ISO 14001:2015 or equivalent.Technical
Financial · 1
Deployment of 5% Social Return for assignments of € 100,000 or more.Financial
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
lowest priceweight n/a
The most economically advantageous tender will be assessed on the basis of the lowest price.
08Value in context
€20,000,000
09Bidders in this segment
#Likely bidderFitWins
1COMPAREX Nederland B.V.SME10064×
2Protinus IT B.V.SME9951×
3Bechtle direct B.V.SME9845×
4PQR B.V.SME9630×
5Centric Netherlands B.V.SME9572×
6PinkRoccade Local Government B.V.SME9466×
10Tender documents
TN539933 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260202123745pdfFeb 3, 2026 · 144 KB
Nota van inlichtingen 2025-11-13-1pdfNov 13, 2025 · 5 KB
Bijlage 07a - Annex A bij Prijzenblad Calculatiemethodiek v1.1dxlsxNov 3, 2025 · 32 KB
Nota van inlichtingen 2025-11-03-1pdfNov 3, 2025 · 59 KB
Bijlage 08 - Programma van Eisen v1.1dpdfNov 3, 2025 · 306 KB
Bijlage 09 - Gecombineerde SLA-DAP v0.2cpdfNov 3, 2025 · 168 KB
Bijlage 01 - Concept Raamovereenkomst GIBIT 2023 v1.1dpdfNov 3, 2025 · 182 KB
Bijlage 01a NOK bij RaamovereenkomstpdfOct 1, 2025 · 69 KB
TN539933 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250929150813pdfOct 1, 2025 · 10 KB
Bijlage 06 - Uitvoeringsverklaring DerdedocxOct 1, 2025 · 26 KB
Bijlage 07 - Prijzenblad Cloud broker dienstverlening v1.0dxlsxOct 1, 2025 · 19 KB
Bijlage 03 - Opgave referentieprojectendocxOct 1, 2025 · 76 KB
11Legal themes that may be relevant here
Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 484> Tussen de aanbesteder en de ondernemer is een raamovereenkomst tot stand gekomen. De klacht ziet op een nadere offerteaanvraag oComplaint dismissedAdvies 232> Meervoudig onderhandse aanbesteding voor brokerdiensten (2B-diensten). Het toestaan van het dubbele verdienmodel maakt de eisen
12Frequently asked questions
Which cloud platforms must the broker be able to deliver?
The broker must, in any case, be able to deliver Microsoft Azure, Amazon Web Services (AWS), Oracle Cloud, and Google Cloud, including the associated support for IaaS, PaaS, and Marketplace consumption.
Is the broker also required to support European or Dutch cloud providers in the future?
Yes, the contractor must be able and willing to provide usage rights and the associated support for European and/or Dutch cloud providers in the future.
What additional services besides the cloud platforms are requested?
The broker must be able to provide consultancy, consisting of substantive advice and the execution of implementations. Additionally, additional services can be deployed under the direction of the municipality, such as FinOps.
What requirements are imposed on transparency in the price structure?
Bidders must provide insight into the generic costs per category for the offered manufacturer/original equipment manufacturer and product or service category, to enable a fair comparison between providers.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 20 mln
Gegunde waarden in CPV 72 · diensten n=1436