5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
48000000
Estimated value
€ 367K
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
The Municipality of Heemskerk is looking for a cloud-based civil affairs application that meets specific standards for information security, privacy, and connections with national facilities.
Supplies · Open · European procedure
European
CharacteristicsCPV 48SuppliesEU tender
01What is being requested
Delivery, implementation, support and operation of a Civil Affairs Application as a cloud service (SaaS or hosted environment). The solution must comply with the requirements of GEMMA online for modules 1 through 13.
Civil affairs application Municipality of Heemskerk.
1Civil Affairs Application—
02Outcome
Awarded
Shift2 B.V. (voorheen SIMgroep / Procura)
Award value
€366,605
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Ensure a full description of algorithms and AI during the bid. Check whether information security strictly complies with BIO and ISO 27001 requirements. Verify whether data storage takes place exclusively within the EEA to avoid risks.
04Points of attention
Important · 6
The solution must comply with the Baseline Informatiebeveiliging Overheid.Important
Storage of personal data takes place physically within the European Economic Area.Important
Upon award, the contractor must provide an annual TPM statement.Important
The supplier must comply with the Forum standardization.Important
Costs for data transfer and finalization upon contract termination are part of the bid.Important
The solution must realize connections with, among others, the GBA network, VOA, and RDW.Important
05Can I take part?
Technical · 2
Employees who are concretely deployed can provide a recent Certificate of Conduct.Technical
The supplier shall provide a description of used algorithms and applied Artificial Intelligence (AI) upon bidding.Technical
Professional capability · 1
Upon award, the supplier shall provide a Statement of Applicability with control measures aimed at all chapters of Annex A of ISO 27001.Professional capability
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
08Bidders in this segment
#Likely bidderFitWins
1PinkRoccade Local Government B.V.SME10038×
2Visma Raet B.V.SME10022×
3Visma Roxit B.V.SME9916×
4Afas Software B.V.SME9881×
5Unit4 Business Software Netherlands B.V.SME9820×
6Visma Circle B.V.SME9723×
09Tender documents
TN520336 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250911065319pdfSep 12, 2025 · 9 KB
Bijlage I3 Concept wachtkamerovereenkomst GIBITdocxMay 22, 2025 · 40 KB
2025 antwoorden NvI 2 Burgerzakenapplicatie HK202303 PRJ-2200387pdfMay 22, 2025 · 102 KB
2025 NvI 2 Burgerzakenapplicatie HK202303 PRJ-2200387 16-5xlsxMay 16, 2025 · 29 KB
2025 NvI 1 Burgerzakenapplicatie HK202303 PRJ-2200387pdfMay 9, 2025 · 154 KB
Bijlage Overzicht van eDienstenpdfMay 9, 2025 · 11 KB
Bijlage G Tarievenblad Burgerzakenapplicatie versie 09052025xlsxMay 9, 2025 · 23 KB
Bijlage I3 Concept wachtkamerovereenkomst GIBITdocxMay 9, 2025 · 43 KB
Bijlage I3 Concept wachtkamerovereenkomstdocxApr 13, 2025 · 40 KB
Bijlage I2 Concept VerwerkersovereenkomstdocxApr 13, 2025 · 53 KB
uea_520336_20250404140406pdfApr 13, 2025 · 1512 KB
Bijlage H Protocol-SROI-Arbeidsmarktregio-Zuid-Kennemerland-en-IJmondpdfApr 13, 2025 · 107 KB
10Legal themes that may be relevant here
Advies 514> De klacht ziet op een Europese openbare aanbesteding van een overheidsopdracht voor diensten voor de terbeschikkingstelling van Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionel
11Frequently asked questions
Which procurement conditions apply to this contract?
The Municipal Procurement Conditions for IT (GIBIT 2023) apply to this contract.
Which quality standards must the ICT performance meet?
The ICT performance must comply with the Municipal ICT quality standards version 2023-1.
What does the acceptance procedure entail according to the GIBIT 2023?
The acceptance procedure is the testing procedure used to demonstrate that the ICT performance contains no defects, leading to the formal approval of the ICT performance.
Which regulations apply to security and privacy?
The conditions contain specific articles regarding the processor relationship, information security, and archiving under the section Privacy, security, and archiving.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 350K
€ 350K
median
€ 737K
€ 737K
p75
€ 1,9 mln
€ 1,9 mln
deze opdracht
Gegunde waarden in CPV 48 · leveringen n=653