CancelledServicesEuropeanOpen

Security services municipal reception of Ukrainian displaced persons

gemeente Sittard-Geleen · Open · 1 lots · 322562
Type
Services
79713000
Estimated value
Not published
To deadline
-849d
Feb 23, 2024 · 12:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Sittard-Geleen is seeking a provider for security services at municipal reception locations for Ukrainian displaced persons. The contract concerns an open procedure for a service contract. The provider must offer 24/7 security, including physical presence, surveillance, incident reporting, and cooperation with local police and emergency services. It is expected that staff possess relevant security and crisis management training, experience working in multicultural environments, and knowledge of the specific risks associated with housing refugees. The provider must submit a detailed plan for shift planning, emergency procedures, communication, and the use of security technology (cameras, access control). Additionally, a continuous evaluation and improvement process must be incorporated, with clear KPIs for incidents, customer satisfaction, and response times. The municipality expects transparent pricing, clear contractual agreements regarding liability, and a solid reference check.

Services · Open · European procedure

European
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
February 23, 2024
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 79ServicesEU tendersecurityUkrainedisplaced

01What is being requested

The Municipality of Sittard-Geleen is seeking a provider for security services at municipal reception locations for Ukrainian displaced persons. The contract concerns an open procedure for a service contract. The provider must offer 24/7 security, including physical presence, surveillance, incident reporting, and cooperation with local police and emergency services. It is expected that staff possess relevant security and crisis management training, experience working in multicultural environments, and knowledge of the specific risks associated with housing refugees. The provider must submit a detailed plan for shift planning, emergency procedures, communication, and the use of security technology (cameras, access control). Additionally, a continuous evaluation and improvement process must be incorporated, with clear KPIs for incidents, customer satisfaction, and response times. The municipality expects transparent pricing, clear contractual agreements regarding liability, and a solid reference check.

Security services municipal reception of Ukrainian displaced persons.

79713000Services
1Security services municipal reception of Ukrainian displaced persons

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1Bright ProfessionalsUnknown9779×
2Maandag Interim Professionals B.V.SME96387×
3Trigion Beveiliging B.V.SME9637×
4G4S Security Services bvSME9622×
5Randstad Uitzendbureau b.v.SME94135×
6Unique Nederland B.V.SME94103×

05Tender documents

TN452754 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20240516073926pdfMay 17, 2024 · 11 KB
Nota van inlichtingen 12032024pdfMar 12, 2024 · 530 KB
Nota van inlichtingen 07032024pdfMar 7, 2024 · 162 KB
Normenkader Keurmerk BeveiligingpdfMar 7, 2024 · 1025 KB
Bijlage 1. Verklaring RuslanddocxMar 7, 2024 · 36 KB
Bijlage 6. Algemene Inkoopvoorwaarden 2021 Sittard-GeleenpdfFeb 17, 2024 · 690 KB
Bijlage 2. Uniform Europees AanbestedingsdocumentpdfFeb 17, 2024 · 2097 KB
Bijlage 5. Prijzenblad uurtarievenxlsxFeb 17, 2024 · 33 KB
TN452754 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240215154254pdfFeb 17, 2024 · 12 KB
Bijlage 3. Verklaring beroep technische en beroepsbekwaamheid derdedocxFeb 17, 2024 · 50 KB
Bijlage 1. Beleidsregels Social Return Arbeidsmarktregio Zuid-Limburg 2020pdfFeb 17, 2024 · 806 KB
Bijlage 4. Referentie kerncompetentiedocxFeb 17, 2024 · 35 KB

06Legal themes that may be relevant here

07Frequently asked questions

What does the assignment for security services entail?
The assignment concerns providing 24/7 security at municipal reception locations for Ukrainian displaced persons. This includes physical presence, surveillance, incident reporting, and cooperation with the local police and emergency services.
What specific expertise is expected from the security staff?
Staff must possess relevant security and crisis management training, experience working in multicultural environments, and knowledge of the specific risks associated with housing refugees.
Which components must be included in the plan of approach?
The plan must contain details regarding shift planning, emergency procedures, communication, and the use of security technology such as cameras and access control.
How is the quality of the security service evaluated?
A continuous evaluation and improvement process must be incorporated with clear KPIs for incidents, customer satisfaction, and response times.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949