OpenServicesEuropeanOpen
Security and reception services
Technische Universiteit Eindhoven · Open · 1 lots · 425469
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79620000 · Personnel supply servi
Estimated value
Not published
To deadline
62d
Aug 17, 2026 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
The Technische Universiteit Eindhoven is looking for a contractor for the hybrid deployment of security and reception services to supplement its own capacity. The assignment has a maximum duration of 6 years and requires a high level of quality, flexibility, and compliance with safety standards.
Services · Open · European procedure
European
CharacteristicsCPV 79ServicesEU tenderSecondmentSecurityReception
01What is being requested
The assignment concerns the provision of a permanent flexible workforce of qualified employees for the roles of receptionists, security host, and security guards to supplement the TU/e's own scheduling. The contract duration has an initial term of 4 years, with an option for two extensions of one year each (maximum duration 6 years).
The TU/e is looking for one Contractor who deploys employees in a hybrid manner for the purpose of security and reception services. The Contractor selected for this must provide a (permanent) flexible workforce, consisting of qualified employees for the following job profiles: receptionists, security host, and security guards, who supplement the scheduling to a complete plan and handle the hierarchical management of their employees. In addition, the employees and Contractor actively commit to contributing to a safe and welcoming campus.
1Security and reception services—
02Strategic insight
Strategic insight · AI analysis
<ul Ensure strong quality assurance via the contract audit form, where a minimum score of 95% is required. Focus on flexible deployability and the availability of a permanent reserve pool to meet the performance obligations. Integrate the SROI obligation and sustainability objectives directly into the operational plan.
03Points of attention
Important · 6
The contractor must possess the Keurmerk Beveiliging Nederlandse Veiligheidsbranche.Important
An SROI obligation of at least 3% of the contract value applies.Important
Employees must possess a valid Emergency Response (BHV) certificate.Important
For structurally planned services, a performance obligation of at least 98% in accordance with the schedule applies.Important
The contractor must submit an up-to-date Plan of Approach for the RI&E six months after award.Important
Invoicing must take place in xml format via the Nederlandse PEPPOL Autoriteit (NPa).Important
04Can I take part?
Technical — Contractor possesses the Keurmerk Beveiliging Nederlandse Veiligheidsbranche.
Financial — Compliance with the SROI obligation of at least 3% of the contract value in accordance with the attached SROI protocol.
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
Quality (G2)weight n/a
Assessment of the quality of the bid.
Price (G1)weight n/a
Assessment based on price.
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
08Likely competitors
#Likely bidderFitWins
1Randstad Uitzendbureau b.v.SME97135×
2Tempo-Team Uitzenden B.V.SME9774×
3Profource B.V.SME9737×
4Twynstra Gudde Holding B.V.SME9735×
5Maandag Interim Professionals B.V.SME96387×
6Unique Nederland B.V.SME96103×
09Tender documents
Bijlage 8 Verwachte openingstijden en roosterverdeling functiespdfMay 20, 2026 · 271 KB
Checklist in te dienen documentenpdfMay 20, 2026 · 78 KB
Bijlage 3 Verwachtte sluitingsdagenpdfMay 20, 2026 · 36 KB
Prijzensheet Beveiligings- en receptiedienstenxlsxMay 20, 2026 · 27 KB
Bijlage 2 Social return protocolpdfMay 20, 2026 · 226 KB
Bijlage Programma van EisenpdfMay 20, 2026 · 416 KB
Bijlage 1b Functieomschrijving beveiligingsmedewerkerspdfMay 20, 2026 · 199 KB
TN590683 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260518170944pdfMay 20, 2026 · 197 KB
Bijlage 4 Tijdlijn acties tactisch en strategisch overlegpdfMay 20, 2026 · 89 KB
Concept overeenkomstpdfMay 20, 2026 · 693 KB
Bijlage 1c Functieomschrijving security hostpdfMay 20, 2026 · 188 KB
Inschrijvingsleidraad beveiliging- en receptiedienstenpdfMay 20, 2026 · 688 KB
10Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 462> Europese openbare procedure voor een overheidsopdracht voor diensten voor aanschaf, implementatie en het onderhoud van een E-HRMComplaint dismissedAdvies 353> Op grond van art. 2.98, lid 2, Aw 2012 mag de aanbestedende dienst eisen dat gegadigde over de benodigde vergunning en een certiAdvies 121> Nationale openbare aanbestedingsprocedure. Kan van inschrijvers gevraagd worden een opgave te doen van onvoorziene gebeurtenisse
11Frequently asked questions
Which services are expected within this assignment?
The assignment includes the hybrid deployment of security and reception services, whereby a flexible workforce of qualified employees is provided.
Which specific job profiles must be deployed by the contractor?
The contractor must provide employees for the job profiles of receptionist, security host, and security guard.
What responsibilities does the contractor have regarding personnel management?
The contractor is responsible for the hierarchical management of the employees and supplementing the scheduling to a complete plan.
What is the goal of the requested security and reception services?
The goal is to realize a safe and welcoming campus through the deployment of a hybrid workforce.
Which suitability requirements must a contractor meet?
The contractor must have the capacity to manage a flexible workforce and handle the hierarchical management of the personnel.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
deze opdracht
Gegunde waarden in CPV 79 · diensten n=4949