AwardedServicesEuropeanOpen

Security services in connection with refugee reception IJsselmeer

Gemeente Zwijndrecht · Open · 1 lots · 411946
Type
Services
79710000 · Security services
Estimated value
€ 4,00M
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high

Tender for security services for the benefit of the refugee reception in Zwijndrecht for an estimated value of 1 million euros per year. The award takes place on the basis of the best price-quality ratio, where quality carries significant weight.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
€4,000,000
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Security services
Location
Netherlands
CharacteristicsCPV 79ServicesEU tenderSecurity refugees

01What is being requested

Security services (SAS service) for the refugee reception in the Kubusgebouw in Zwijndrecht. The contract is estimated at approximately € 1,000,000.00 excl. VAT per year and will be executed via a framework agreement for 12 months with three options for extension of 1 year each.

The contract to be awarded concerns the performance of security services in the context of the refugee reception in the Kubusgebouw at IJsselmeer 30 in Zwijndrecht. [newline] An important fact is that the current group of (approximately) 160 Ukrainians is stable and there is a calm living situation. The aim is to effectively create a safe environment for the residents with maximum respect for their safety, privacy, and personal situation. The Municipality of Zwijndrecht also aims to ensure a safe environment in the vicinity of the reception. The contractor is also partly responsible for this

79710000Services
1Security services in connection with refugee reception IJsselmeer

02Outcome

Awarded

Mon Security Services B.V.

Award value
€4,000,000
Bidders
17

03Strategic insight

Strategic insight · AI analysis
Focus strongly on the qualitative criteria, as these constitute 70% of the weighting; specifically emphasize the interaction with the vulnerable target group and the desire for 'familiar faces'. Ensure that the references comply exactly with the strict requirements (scale, security officer level, BHV/resuscitation) to prevent exclusion. Keep the hourly rates within the specified range of € 46.00 to € 56.00 to avoid being designated as unacceptably low or high.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 5
The Program of Requirements must be fully completed and added with a legally valid signature; failure to meet requirements leads to exclusion.Important
The qualitative descriptions for K1 and K2 may cover a maximum of 3 A4 pages.Important
Bidders must declare that they are not a (White-) Russian party in accordance with EU regulation.Important
The assignment may be modified or terminated based on the influx of refugees or the extension of the temporary protection directive.Important
The bid must remain valid for at least 90 days after the deadline for submission.Important

05Can I take part?

Financial · 2
Possession of general liability insurance with a minimum coverage of € 2,500,000.00 per event and a maximum of € 5,000,000.00 per year, with a maximum deductible of € 10,000.00 per event.Financial
Possession of a WAM insurance (Motor Vehicle Liability Act) for the vehicles/working equipment to be used or hired, including occupational risk.Financial
Technical · 5
Bidder must submit 1 reference per core competence. Core competence 1: experience as a main contractor with security services in the context of refugee reception (scale min. € 500,000.00 excl. VAT). Core competence 2: experience with scaling up and down security personnel in relation to changing needs.Technical
References must relate to physical security services, not older than three years and include the deployment of personnel with at least a Security Officer MBO 2 level diploma and BHV certificate with notation resuscitation + AED.Technical
Possession of the Keurmerk Beveiliging (version 1.2. (2024)) of the Nederlandse Beveiligingsbranche.Technical
Possession of a quality mark ISO 9001:2015 or an equivalent certificate.Technical
Possession of an environmental management system in accordance with ISO 14001 or an equivalent certificate.Technical
Professional capability · 1
Possession of an extract from the commercial register that is not older than six months at the time of tender.Professional capability

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

Quality (K1: METHOD OF WORKING)weight n/a

Insight into the manner in which the assignment is executed, with attention to the specific situation (refugee reception, language barriers, cultural differences), communication with the contracting authority and partners in the security domain, knowledge transfer, training of personnel, 'familiar faces' and complaint handling.

Quality (K2: STAFFING)weight n/a

Substantiation of the personnel deployment and the safeguarding of the continuity of service for a longer period, including the organization of a smooth transition and personnel policy.

Price (P1: Fictitious bid amount)30%

Assessment based on the lowest price / your submitted price x 30 points. The base hourly rates (during office hours without surcharges) must be between € 46.00 and € 56.00 excl. VAT.

08Process & timeline

Publication via TenderNed
12-02-2026
Closing 1st round of questions
26-02-2026
Sending 1st note of instructions
12-03-2026
Closing 2nd round of questions
19-03-2026
Sending 2nd note of instructions
02-04-2026
Deadline and time for receipt of Tenders
17-04-2026
Sending notification of the award decision
15-05-2026
Final award
05-06-2026
Implementation period
08-06-2026 t/m 30-06-2026
Commencement of assignment
01-07-2026

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Bidders in this segment

#Likely bidderFitWins
1Trigion Beveiliging B.V.SME9937×
2G4S Security Services bvSME9822×
3D.V. Services B.V.SME9616×
4HD Security Services B.V.SME9413×
5De Staffing Groep Nederland B.V.SME9239×
6Elite Security Force B.V.SME91

11Tender documents

Bijlage H - Plattegronden IJsselmeer 30pdfFeb 13, 2026 · 2392 KB
Bijlage A - DeelnamevoorwaardenpdfFeb 13, 2026 · 259 KB
uea_570731_20260212111450pdfFeb 13, 2026 · 323 KB
Bijlage J - Concept raamovereenkomst 250202GZD beveiliging ihkv vluchtenlingenopvangpdfFeb 13, 2026 · 158 KB
Bijlage E - Verklaring Russische sancties Europese UniedocxFeb 13, 2026 · 347 KB
Bijlage G - Programma van eisenpdfFeb 13, 2026 · 190 KB
TN570731 - EF20 Aankondiging van een opdracht - Aankondiging publiceren 20260212112444pdfFeb 13, 2026 · 143 KB
Bijlage D - Prijsinvulformulier Beveiliging 250202GZDxlsxFeb 13, 2026 · 37 KB
250202GZD Aanbestedingsleidraad beveiligingsdiensten ihkv vluchtelingenopvangpdfFeb 13, 2026 · 396 KB
Bijlage B - Algemene inkoopvoorwaarden Drechtsteden 2020 - incl bijlage 1 GIBIT 2023pdfFeb 13, 2026 · 2085 KB
Bijlage I - Huisregels opvang IJsselmeer 30 Nieuw NL versie 11_08_2025pdfFeb 13, 2026 · 254 KB
Bijlage F - Formulier KerncompetentiesdocxFeb 13, 2026 · 399 KB

12Legal themes that may be relevant here

13Frequently asked questions

What is the specific assignment for the security services?
The assignment concerns the performance of security services in the context of the refugee reception in the Kubusgebouw at IJsselmeer 30 in Zwijndrecht, creating a safe environment for approximately 160 Ukrainians.
What experience requirements are imposed on the bidder?
Bidders must have experience with security services in a refugee or humanitarian context with a minimum duration of 1 year.
Which privacy and security requirements must the execution meet?
The execution must create a safe environment with maximum respect for the safety, privacy, and personal situation of the residents, in accordance with the established privacy and security regulations in the program of requirements.
Which procurement conditions apply to this assignment?
The General Procurement Conditions Drechtsteden 2020 apply, including Annex 1 GIBIT 2023. In the event of a discrepancy between the agreement and the AIVD, the content of the agreement shall prevail.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949