6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79710000 · Security services
Estimated value
Not published
To deadline
-60d
Apr 17, 2026 · 09:00
Knock-outs
2
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high
EU procurement for integrated security services for the international schools ISH and ESH in The Hague, with a duration of four years plus four option years.
Services · Open · European procedure
European2 exclusion groundsComplete timeline
CharacteristicsCPV 79ServicesEU tender
01What is being requested
Provision of integrated security services (object security, access control, surveillance, alarm response, and traffic controllers) at the locations of ESH and ISH for a period of 4 years (starting September 1, 2026), with four option years.
The assignment concerns the provision of integrated security services at the school locations of ESH and ISH. Security guards act proactively and de-escalatingly with a focus on: • professional, service-oriented attitude; • clear and respectful communication (EN/NL); • appropriate interaction with students, parents, staff, and visitors; • sound knowledge of the premises, buildings, and processes.
1Security—
02Strategic insight
Strategic insight · AI analysis
Focus strongly on the qualitative components, as the open questions and the presentation together determine 60 out of 100 points. Ensure a very concrete transition plan and a methodology for ensuring familiar faces at the locations. Verify whether multilingualism (EN/NL) and the specific requirements for alarm response (SLA percentiles) are fully covered in the references.
03Points of attention
Important · 6
Communication: All communication takes place exclusively via TenderNed; contact with employees of the contracting authority is not permitted under penalty of exclusion.Important
Language proficiency: Security guards must be orally proficient in Dutch and English.Important
Formal requirements: Use the most recently provided formats; deviations will lead to non-assessment.Important
References: References must be submitted anonymized.Important
Innovation: If an innovation is offered, it must be explicitly stated whether this is part of the total price or entails additional costs.Important
Supporting documents: After the award, supporting documents (including chamber of commerce extract, Tax Authority statements/Certificate of Conduct) must be submitted within ten calendar days.Important
04Can I take part?
Technical · 2
Core Competence A — Integrated object security (education): Provision of integrated object security at one educational organization (min. 12 months) including fixed posts, VMS operation (≥ 50 cameras) and multilingual environment (NL/EN).Technical
Core Competence B — Alarm response via recognized control room (PAC) + mobile surveillance: Provision of alarm response outside opening hours via a recognized PAC with the deployment of mobile surveillance officers, including demonstrable response time (P90 or P95) and incident reporting.Technical
Financial · 1
Quality management system: Possession of ISO 9001 (2015) or equivalent certificate.Financial
Exclusion ground · 2
Mandatory and optional grounds for exclusion in accordance with articles 2.86 and 2.87 Aw2012 (including bankruptcy/insolvency).Exclusion ground
No Russian involvement: No Russian nationality, no establishment in Russia, no majority interest (>50%) by Russian parties and no subcontractors with more than 10% contract value with Russian involvement.Exclusion ground
05Exclusion grounds
Exclusion grounds (2)
- Mandatory and optional grounds for exclusion in accordance with articles 2.86 and 2.87 Aw2012 (including bankruptcy/insolvency).
- No Russian involvement: No Russian nationality, no establishment in Russia, no majority interest (>50%) by Russian parties and no subcontractors with more than 10% contract value with Russian involvement.
06Award criteria
Quality Open questions50 punten
Assessment of two open questions: 1. Plan of approach (20 points) regarding transition, operational organization, staff, and alarm response; 2. Partnership & Flexibility (30 points) regarding staffing, interaction with target group, replacement, CSR, and account management.
Quality Presentation/ case handling10 punten
Assessment of the presentation or case handling following invitation.
Price40 punten
Assessment in accordance with the submitted price sheet.
07Process & timeline
Publication
27 februari 2026
Registration for site visit
5 maart 2026 tot 12.00 uur
Site visit ISH / ESH
6 maart 2026 starttijd 08.00 uur
Closing of first written question round
12 maart 2026 tot 09.00 uur
Publication of first memorandum of information
20 maart 2026
Closing of second written question round
27 maart 2026 tot 09.00 uur
Publication of second memorandum of information
3 april 2026
Tender deadline
17 april 2026
Sending invitation for presentation
1 mei 2026
Presentations
11 mei 2026
Award decision
21 mei 2026
Appeal period
22 mei 2026 t/m 11 juni 2026
Startdatum overeenkomst
1 september 2026
08Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
09Likely competitors
#Likely bidderFitWins
1Trigion Beveiliging B.V.SME10037×
2Daan B.V.SME100154×
3Randstad Uitzendbureau b.v.SME100135×
4G4S Security Services bvSME10022×
5Maandag Interim Professionals B.V.SME95387×
6Driessen B.V.SME9597×
10Tender documents
Bijlage 2B Wachtkamerovereenkomst BeveiligingpdfMar 1, 2026 · 100 KB
TN574405 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260227111129pdfMar 1, 2026 · 200 KB
Bijlage 1 Programma van Eisen ESH ISHpdfMar 1, 2026 · 324 KB
Bijlage 5 Format Nota van InlichtingendocxMar 1, 2026 · 64 KB
Bijlage 2A Overeenkomst BeveiligingpdfMar 1, 2026 · 245 KB
Aanbestedingsleidraad Beveiliging - Stichting Het Rijnlands Lyceum ISH en ESHpdfMar 1, 2026 · 329 KB
Bijlage 4 Prijzenblad ISH ESH met BTW defxlsxMar 1, 2026 · 80 KB
Bijlage 6 ReferentieverklaringdocxMar 1, 2026 · 64 KB
uea_574405_20260227110550pdfMar 1, 2026 · 504 KB
Bijlage 3 Algemene Inkoopvoorwaarden Stichting Het Rijnlands LyceumpdfMar 1, 2026 · 116 KB
11Legal themes that may be relevant here
Advies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v
12Frequently asked questions
What are the main tasks for the security guards?
The assignment concerns integrated security services where security guards act proactively and de-escalatingly. The focus is on a professional, service-oriented attitude and clear, respectful communication in both Dutch and English.
Which suitability criteria must a bidder meet?
Bidders must have experience with at least one instance of school or educational security and provide proof of professional service delivery that supports the described service goals.
What requirements are set for business operations in case of force majeure?
The contractor must have a contingency plan that takes effect in case of force majeure. This plan must provide for the continuity of business operations in the event of partial or total failure.
What requirements apply to interacting with persons at the school locations?
Security guards must have appropriate interaction with students, parents, staff, and visitors, with a professional and service-oriented attitude being central.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
deze opdracht
Gegunde waarden in CPV 79 · diensten n=4949