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AwardedServicesEuropeanOpenGreen

Management of user environment and infrastructure

Werkse! · Open · 1 lots · 311565
Type
Services
72700000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The contracting authority, Werkse!, wishes to select a reliable ICT service provider for the management of the user environment and infrastructure. The current agreement expires on 1 March 2024, making a swift and smooth transition crucial. The tender is open and focused on services, without a CPV code. Continuity, reliability, and full outsourcing/support regarding ICT facilities are key. The contractor must be able to ensure a stable environment, resolve incidents quickly, and provide clear reporting. The supplier is expected to have a proven track record in similar assignments within the public sector and to possess sufficient capacity and expertise.

Services · Open · European procedure

Sustainability countsEuropean
Contracting authority
Werkse!
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72700000
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderGreen / SPPmanagementinfrastructureICT service provider

01What is being requested

The contracting authority, Werkse!, wishes to select a reliable ICT service provider for the management of the user environment and infrastructure. The current agreement expires on 1 March 2024, making a swift and smooth transition crucial. The tender is open and focused on services, without a CPV code. Continuity, reliability, and full outsourcing/support regarding ICT facilities are key. The contractor must be able to ensure a stable environment, resolve incidents quickly, and provide clear reporting. The supplier is expected to have a proven track record in similar assignments within the public sector and to possess sufficient capacity and expertise.

The contracting authority wishes to select a reliable contractor for the provision of the service Management of user environment and infrastructure. Factors such as continuity and reliable service delivery are key. The contracting authority wishes to contract an ICT service provider that provides full support regarding ICT facilities. On 1 March 2024, the contracting authority's current agreement will expire by operation of law.

72700000Services
1Management of user environment and infrastructure—

02Outcome

Awarded

Acknowledge Tender Desk B.V.

Bidders
3

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2Axians Communication Solutions B.V.SME9618×
3KPN B.V.SME9627×
4Afas Software B.V.SME9532×
5PQR B.V.SME9525×
6PinkRoccade Local Government B.V.SME9434×

06Tender documents

TN431336 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20240326121403pdfMar 27, 2024 · 9 KB
Bijlage 6 - Inschrijving Prijs 14-11-23xlsxNov 14, 2023 · 49 KB
Nota van inlichtingen 2023-11-14-1pdfNov 14, 2023 · 2 KB
Nota van inlichtingen 2023-11-10-1pdfNov 10, 2023 · 8 KB
Nota van inlichtingen 2023-10-27-1pdfOct 27, 2023 · 21 KB
Bijlage 2 - UEA Beheer gebruiksomgeving en Infrastructuur Werkse !pdfSep 29, 2023 · 2097 KB
Bijlage 7 - DienstverleningsplandocxSep 29, 2023 · 277 KB
Bijlage 3 - ReferentieverklaringdocxSep 29, 2023 · 276 KB
TN431336 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20230928151117pdfSep 29, 2023 · 13 KB
Bestek Beheer gebruiksomgeving en infrastructuur WerksepdfSep 29, 2023 · 404 KB
Bijlage 4 - Formulier Verklaring beroep derde c.q. onderaannemerdocxSep 29, 2023 · 274 KB
Bijlage 1 - ControlelijstdocxSep 29, 2023 · 274 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the main focus of the assignment?
The assignment focuses on the management of the user environment and infrastructure, where continuity and reliable service delivery are essential for full support regarding ICT facilities.
When does the current agreement expire?
The contracting authority's current agreement expires by operation of law on 1 March 2024.
Which criteria are important during execution?
In the delivery of the services, factors such as continuity and reliable service delivery are crucial for the contracting authority.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436