The assignment concerns the delivery and operation of an off-premise ICT solution for the execution of civil affairs processes. The solution must meet specific functional, technical, and legal requirements, whereby the price is based on the number of residents.
Supplies · Open · European procedure
01What is being requested
Delivery and the right of use for an off-premise ICT solution for Civil Affairs, including configuration, implementation, management, and maintenance. The assignment includes the support of various civil affairs processes for the Municipality of Overbetuwe.
1.1 Description of assignment (giver) 1.1 Content of the assignment The assignment to be tendered concerns at least: • the delivery and provision of the ICT solution as Software-as-a-Service; • the technical implementation of the ICT solution, including the necessary interfaces; • the organizational implementation of the ICT solution in collaboration with the municipality; • the initial training of the employees of Municipality of Overbetuwe; • the migration and / or conversion of data from the applications currently in use; • the (technical) management and maintenance of the ICT solution.
02Strategic insight
Ensure that the ICT solution fully complies with the requirements set by GEMMA and the KUC use cases. It is essential that the usage rights and maintenance are based on the per-resident model. Ensure seamless integration of DigiD and eHerkenning within the offered self-service portals.
03Points of attention
04Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Award criteria
Elaboration of the award criterion kansendossier.
06Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
07Bidders in this segment
08Tender documents
09Legal themes that may be relevant here
10Frequently asked questions
What does the assignment for the civil affairs application entail?
Which aspects of the implementation are expected from the supplier?
Is support also provided for the use of the new software?
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653