AwardedServicesEuropeanOpen
Procurement, implementation, maintenance and management of a Service Management System
Stichting Nuffic · Open · 1 lots · 340972
3
3 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72200000
Estimated value
€ 221K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
This document contains the explanatory notes on the General Government IT Terms and Conditions 2022 (ARBIT-2022) applicable to the IT assignment.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
The assignment concerns the procurement, implementation, maintenance and management of a Service Management System for Stichting Nuffic.
Contracting authority wishes to conclude one (1) Agreement for the procurement, implementation, maintenance and management of a (new) service management system (SMS).
1Procurement, implementation, maintenance and management of Service Management System—
02Outcome
Awarded
Gfacility Projects B.V.
Award value
€221,000
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Ensure an active pre-contractual attitude by thoroughly investigating the contracting authority's organization. Precisely align the agreed use to minimize risks of defects. Be alert to the duty of investigation and information, which entails an enhanced duty of care.
04Points of attention
Important · 5
The ARBIT-2022 is an integral part of the agreement and the full set of provisions is always applicable.Important
A duty of investigation and information applies to the market party to understand the organization and expectations of the contracting authority.Important
The contracting authority has the possibility to conduct audits to monitor compliance with the agreement and legislation.Important
Deviations from the ARBIT must be recorded by authorized persons.Important
Information security and the handling of personal data are specifically elaborated in the terms and conditions.Important
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
07Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2Afas Software B.V.SME9532×
3COMPAREX Nederland B.V.SME9330×
4Protinus IT B.V.SME9232×
5PinkRoccade Local Government B.V.SME9234×
6Bechtle direct B.V.SME9025×
08Tender documents
TN467290 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20241128124739pdfNov 29, 2024 · 9 KB
UEA-29-8-2024_10_06_46pdfSep 2, 2024 · 1243 KB
3e Nota van InlichtingenpdfSep 2, 2024 · 163 KB
Beantwoording 2de Nota van InlichtingendocxAug 19, 2024 · 89 KB
Beantwoording 2de Nota van InlichtingenpdfAug 19, 2024 · 382 KB
TN467290 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240710165159pdfJul 10, 2024 · 10 KB
Bijlage 09 - ARBIT Model Verwerkersovereenkomst aangepast 2023- Nuffic is VERANTWOORDELIJKEpdfJun 28, 2024 · 297 KB
Bijlage 07 - PrijzenbladxlsxJun 28, 2024 · 29 KB
Bijlage 11 - MVO-beleidpdfJun 28, 2024 · 226 KB
Bijlage 02 - Verklaring van InschrijvingpdfJun 28, 2024 · 61 KB
Bijlage 06 - Programma van WensenpdfJun 28, 2024 · 130 KB
TN467290 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240626152034pdfJun 28, 2024 · 9 KB
09Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst d
10Frequently asked questions
Which contract terms apply to this IT assignment?
The assignment is carried out under the General Government IT Terms and Conditions 2022 (ARBIT-2022), including the associated Explanatory Notes.
Which environments are distinguished for the software products?
A distinction is made between the Production Environment, in which the software products are functional and active for IT services, and the Acceptance Environment, a copy of the production environment in which software is thoroughly tested.
What is meant by a 'schouw' (inspection) within this procurement process?
An inspection is the opportunity for contractors to view the existing setup and processes and to ask questions about them during the Nota van Inlichtingen (Note of Clarification).
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436